02 · Private

Private AI, built for legal matters.

Your cases are encrypted. The AI runs on private infrastructure in our own Amazon account, keeps nothing once it answers, and never trains on what you write.

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Encrypted where it is stored

In the desktop app, your cases, files and conversations are stored encrypted on your own computer, with the key held by your computer's secure keychain. They are not stored on Confidelio's servers.

On your computer

Cases, documents, drafts and conversations stay encrypted on your own computer.

In the web app

Encrypted with a key only your password unlocks. Confidelio staff and our hosting provider cannot decrypt your stored chats or documents.

Nothing stored on our servers

Confidelio's servers pass each request to the model and store none of its content. The record kept is the model, the token count and the route.

Private AI infrastructure

The AI runs on Amazon Bedrock inside Confidelio's own Amazon account. The company that made the model never receives your conversations, nothing is kept after the answer, and nothing is used for training.

Our own Amazon account

Models run on Amazon Bedrock in Confidelio's account. The model maker never receives your conversations.

Retention set to none

Data retention is set to none, and Confidelio checks the setting before the first call. If it cannot confirm it, the call does not go out.

Never used for training

Nothing you write in Confidelio is used to train any AI model.

United States only

US-only routing keeps processing in US data centers.

Fails closed

If the private route is unavailable, Confidelio stops rather than send your conversation anywhere else.

Every turn on the record

Each answer records which route processed it, so the audit trail shows where your work was handled.

Your name never reaches the AI

Before anything is sent to the AI, your name, the names of the other people and companies in your case, email addresses, phone numbers, street addresses, identification numbers and card and account numbers are replaced with neutral labels. The real details are put back before you see the answer. Photos and scanned pages are read as images, so the words inside them are not relabelled.

Neutral labels

The AI works on [Client] and [Party A], never the real people. Dates, amounts, places and citations stay, because the research runs on them.

Found for you

You do not have to list anyone. The names in what you write and in your documents and email are found and hidden automatically.

Real names in your drafts

Your letters, forms and filings come out with the real names and addresses, because the details are put back before anything is saved.

What leaves your computer, and what never does

When Confidelio researches the law, only legal-issue search terms and citation strings go to the public sources. Your story, your documents and your name are never sent to them.

Searches by legal issue

Statute and case law searches are phrased as the legal issue, never with your name or the facts of your case.

Your name stays home

A lookup that would send your own name or email to an outside service is refused.

You approve every send

Emails and certified letters go out only after you approve the exact message on screen.

Built against AI attacks

Documents, emails and web pages can hide instructions meant to hijack an AI. Confidelio treats everything from outside as data, never as instructions.

Outside text is data

Text from documents, email and the web is labelled as outside content and never followed as an instruction.

You click the final step

In your browser, Confidelio will not submit, file, pay, sign or agree for you, and will not type passwords, payment or ID numbers.

Signed updates

Every app update is signed and checked before it installs.

Confidelio vs consumer AI chat apps

Consumer AI chat apps means ChatGPT, Claude and Gemini on their consumer plans, from their own published policies. Read the policies.

ConfidelioConsumer AI chat apps
Conversations kept after the answerNothing kept by the AIKept, about 30 days after you delete them, longer if flagged or on legal hold
Used to train AI modelsNeverOn by default in some apps unless you turn it off
Who runs the modelConfidelio's own Amazon accountThe AI company
Where your cases are storedEncrypted on your own computerThe AI company's servers
Your name and the names in your caseReplaced with neutral labels before the AI sees themSent to the AI as you typed them
Instructions hidden in documents and web pagesTreated as data, never followedVaries

Questions

Does the AI company see my conversations?

The model runs on Amazon Bedrock inside Confidelio's own Amazon account. The company that made the model does not receive your conversations.

Does Confidelio keep my conversations?

Nothing is kept by the AI after it answers: data retention on the account is set to none, and Confidelio checks that setting before the first call. Confidelio's servers pass each request to the model and store none of its content. In the desktop app your cases stay encrypted on your own computer.

Does the AI see my name?

Not in text. Your name, the names of the other people and companies in your case, and your contact and account details are replaced with neutral labels before anything is sent to the AI. The real details are put back before you see the answer. Photos and scanned pages are read as images, so the words inside them are not relabelled.

Is my data used to train AI?

Never. Nothing you write in Confidelio is used to train any AI model.

Where is my data processed?

In the United States. Confidelio uses US-only routing, so the AI runs in US data centers.

Can Confidelio staff read my cases?

In the desktop app your cases are stored encrypted on your own computer, not on Confidelio's servers. In the web app, cases are encrypted with a key only your password unlocks, and Confidelio staff and our hosting provider cannot decrypt your stored chats or documents.

What leaves my computer when Confidelio researches the law?

Legal-issue search terms and citation strings, never your story. A lookup that would send your own name or email to an outside service is refused.

Privileged, Private, Advanced

01

Privileged

The only consumer legal AI built for attorney-client privilege.

03

Advanced Tools

Research with every citation checked, court-ready drafting and filing.

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Confidelio is not a law firm and does not give legal advice. Last updated 6 November 2026.